FAQ

Money Back Guarantee

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Cases, when refund can be guaranteed:

Please, note that when the customer requests a 100% refund, they automatically repulse any rights on the completed assignment. In such case, we reserve the right to publish the assignment on our homepage and the content of the work will be automatically linked to our writing company.

Cases when the refund cannot be guaranteed:

How long does it take to receive a refund?

If the customer is willing to get a refund, they need to contact our manager and support team, and the order will be forwarded to the Billing Department, that analyzes each case individually and comes to a final decision. Such process usually takes three business days. However, in separate situations the process may last less or more, depending on the specific details of a particular case.

Please be informed that in case we do not receive any reply from the customer in regards to the manager`s offer within 5 business days the refund request will be terminated.

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